Frequently Asked Questions

Everything you need to know about getting your best night's sleep.

How long does shipping take for a Coolbeds mattress?

Most orders are processed within 24-48 hours. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.

Do you offer a sleep trial period?

Yes, we offer a 100-night risk-free sleep trial. If you aren't completely satisfied with your mattress after 30 nights of use, you can return it for a full refund.

What kind of warranty comes with my bed?

Every Coolbeds mattress is backed by a 10-year limited warranty that covers manufacturing defects and structural integrity issues.

Are your mattresses compatible with adjustable bases?

Absolutely. All Coolbeds models are designed to be flexible and durable enough to work perfectly with adjustable bases, slatted frames, or box springs.

How is the mattress delivered to my home?

We use 'Bed-in-a-Box' technology. Your mattress is compressed, vacuum-sealed, and shipped in a compact box for easy maneuvering through hallways and doors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm.